Despite growth in CCaaS offerings, many enterprises—especially the largest—still rely on highly-customized premises-based deployments. If you aren’t in a position to forklift-upgrade to cloud, you still need to keep up with CCaaS-led feature/function innovations.
In this webinar, the industry’s leading contact center analyst will provide a perspective on the pace of large enterprises’ migration to the cloud, and what features/functions are most critical for innovation. | 
