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Enterprise Connect Webinars - Together with No Jitter

How Integrating UC and CC Creates Better Customer Journeys

Wednesday, June 2, 2021 | 2:00 PM ET / 11:00 AM PT

(Duration: 60 Minutes)

Ensuring that the contact center and the business are appropriately merged is vital to a positive customer journey, and the key this merger is integrating contact center and UC systems.

In this webinar, industry expert Blair Pleasant joins Andy Dignan, SVP of Global Partners and Services at Five9, to explore how to break down the walls between the contact center and the business to create seamless customer experience.

Sponsored by:

Hosted by:

You will learn:

The importance of providing a frictionless integration between contact center and UC platforms
How a seamless UC integration can improve the customer experience
Why enterprises must adopt a contact center and UC integration

SAVE MY SEAT

Presenters

Blair Pleasant

President & Principal Analyst

COMMfusion LLC

Andy Dignan

SVP of Global Partners & Services

Five9

Moderator:

Eric Krapf

GM & Program Co-Chair, Enterprise Connect

Publisher, No Jitter

UPCOMING EVENTS

Save the date, and join us in Orlando, Florida on September 27-29 to get in-depth, objective, vendor-neutral insights and analysis from leading independent experts on all aspects of communications, collaboration and networking technologies. Our program will provide the technical know-how and strategic vision that meet the needs of your post-pandemic enterprise.

Learn More

#EC21

Enterprise Connect Webinars c/o Informa Tech

Informa Tech Holdings LLC | Registered in the United States with number 7418737 | 605 Third Ave., 22nd Floor, New York, New York 10158, USA

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