Business communication just got a lot more personal.

Join us on Wednesday, February 3, 2021 at 11:30 a.m. (GMT+2) for #CEQUENSLive Webinar: Business Communication for the Digital Age. Together we will explore the state of business messaging and why it has become quite essential for the future.

We will be introducing our all-new CEQUENS Chat – a breakthrough innovation in multichannel business messaging, built and designed to accommodate all conversational needs.

Agenda and Highlights

Welcome note.
Why Business Messaging.
How to enhance customer communication experience with multichannel conversational platforms.
Live panel discussion with our speakers.

What you will learn

Remodeling your business communication for the digital age.
Learning more about the latest digital communication trends.
Applying personalized customer experience to reach more customers.
Driving growth and building customer relations using chat.
Making the most of multichannel conversations on one interface.

About the Speakers

Wael Ali, Chief Commercial Officer
An experienced professional in commercial operations and international marketing with a track record in the telecommunications industry. He has held leadership roles across the EMEA region in service delivery, customer support, performance management, and business excellence over a career spanning 25 years.

Zeinab Shaker, Head of Customer Solutions Consultancy
Backed by almost 20 years of cross-functional exposure in multiple industries, Zeinab is the head of customer solutions consultancy at CEQUENS. With an aptitude for market analysis, she is able to plan and execute visions, roadmaps, and custom solutions to take existing products and services to the next level.

About the Moderator

Allen Youssef, PR and Communications Manager
Allen is a communications expert with 10+ years of hands-on experience in public relations, marketing, and enterprise communications. His relentless creativity has led him to implement visions, fortify relations, and execute several major events within several organizations.

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