WardsAuto Dealer 5
 
WardsAuto Dealer 5
 

MARCH 20, 2023

Welcome to the Monday, March 20, 2023, edition of WardsAuto Dealer 5. As always, there's plenty of news about the auto sector. We've gathered some of the most notable stories from WardsAuto to ensure you are in the know.

1.

As Safeguards Rule Approaches, It’s Time to Get Your F&I House in Order

Accuracy is key to keeping customers loyal and regulators away, says Reynolds and Reynolds’ CEO Chris Walsh.

Full article

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2.

Lines Between Mass-Market, Premium Vehicles Blurring

New players rolling out the latest technologies and features with every vehicle refresh set new precedents across the mass-market category. In doing so, vehicles like these are closing the gap with premium brands.

Full article

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3.

GM, Other OEMs Connecting AI, Chatbots With Customers

GM, Ford, Toyota and Mercedes-Benz are increasingly turning to Artificial Intelligence for customer service and to develop high-profit digital services.

Full article

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4.

Connected Cars Open New Doors to Cyberattackers

An Upstream study identifies a massive rise in API-related cybersecurity attacks on dealers and others.

Full article

5.

GM Works to Protect Truck Profit Margins

Demand for General Motors’ trucks is down due to higher interest rates and slowdowns in the housing market. Idling one plant is intended to ease the oversupply and maintain light-truck profits.

Full article

That’s our WardsAuto Dealer 5 for today. We’ll be back soon with more high fives.

As always, please feel free to pass this along to your colleagues and others who are interested in automotive insights. 

If you have questions, concerns or story ideas, please contact editor Nancy Dunham at NDunham@WardsAuto.com
Thanks for reading. We'll be back soon with more of the latest news.