"Jack-of-all-trades, master of none": Mashable was sold to Ziff Davis for $50 million, a fifth of its one-time value. Former employees say the company lost its editorial focus, fumbled its pivot to video and overspent.

With publishers providing more than just traditional news products, it's become a competitive advantage for them to ensure a good customer experience across all of their offerings. That's where the chief customer officer, a role that is becoming increasingly common at U.K. publishers, comes in.

"You have to invest in your brand." GE's Beth Comstock, who is leaving the company at the end of the year, reflects on her time at GE and discusses issues the industry faces today.

AJ+ built its brand on Facebook with short videos covering politics, international news and social issues. Now, it's shifting away from videos that perform well in news feeds, focusing on episodic franchises, investigative series and explanatory content for YouTube.

Amazon's advertising offering has expanded to a $1 billion-plus business this year. Here's everything you need to know about it.

Don't miss next month's Digiday Marketing Summit, where attendees will hear from brands such as McDonald's, Johnson & Johnson, Sprint and much more as they share how they are marketing in a platform world. Join us in the Bahamas from Dec. 5 - 7.

Join Visual IQ's CMO, Wayne St. Amand to learn about how marketing intelligence lets you optimize budget across touchpoints while helping to orchestrate complex consumer experiences that drive business results. Sponsored by Visual IQ.

 

'Jack-of-all-trades, master of none': Why Mashable flamed out

Lucia Moses

Former employees and observers say Mashable is a story of a company that lost its editorial focus, overspent and fumbled its pivot to video.

The pivot to paid heralds the rise of the chief customer officer at publishers

Lucinda Southern

"[The role is about] understanding which areas are growing and which are challenged, and why that might be from a customer perspective."

Advertisement

 

Looking Ahead: How Refinery 29, Electus, and Crispin Porter + Bogusky envision their brands

Sponsored Content GumGum

Through their distinctive campaigns, Refinery 29, Crispin Porter + Bogusky, and Electus each displayed their own unique take on what it means to be a visionary as finalists for the GumGum Visionary Award at the 2017 Digiday Awards. Read on to see how these forward-thinking brands showcased their creativity. Sponsored by GumGum.

GE's Beth Comstock: 'You have to invest in your brand'

Ilyse Liffreing

GE’s first woman vice chair is leaving at the end of the year.

Born on Facebook, Al Jazeera's AJ+ is now warming to YouTube

Sahil Patel

Facebook may be where Al Jazeera’s AJ+ gets hundreds of millions of views, but YouTube is where it can get people to actually watch videos.

Six key steps toward building trust in programmatic advertising

Sponsored Content OpenX

Programmatic advertising is poised to become the primary way in which a majority of all advertising is globally traded -- but the majority of all CMOs still have significant trust concerns. However, with these six key steps, it’s possible to build lasting trust in the value of programmatic advertising. Sponsored by OpenX.

Marketing intelligence for a new age: Delivering on the promise of people-based marketing

Sponsored Content Visual IQ

Join Visual IQ's CMO, Wayne St. Amand to learn about how marketing intelligence lets you optimize budget across touchpoints while helping to orchestrate complex consumer experiences that drive business results. Register for the webinar today. Sponsored by Visual IQ.

Advertisement

 
 
Careers Title
 
November 20, 2017
Manager, Brand Marketing
Consumer Reports
Yonkers, NY
 
November 20, 2017
Group Editor-In-Chief – TechRadar
Future Publishing Ltd
London, UK
 
November 15, 2017
Vice President, Digital Account Director
Edelman
Seattle, WA
 
 

ALL CAREERS

 
 
Events Title
 
November 30, 2017
Tearsheet Hot Topic: Mobile Payments
New York, NY
 
December 5 - 7, 2017
Digiday Marketing Summit
Nassau, Bahamas
 
REGULAR DEADLINE:
December 15, 2017
Digiday Publishing Awards
 
 

ALL EVENTS

 

This email was sent to newsletter@newslettercollector.com. If you are no longer interested you can unsubscribe instantly.