Are you tired of constantly juggling overwhelming tasks at your IT job? Do you wish you had more time to focus on strategic initiatives rather than getting bogged down in routine tickets? If so, you're not alone. According to recent research, over half of IT workers feel overwhelmed by the sheer volume of tasks they face each day. Shockingly, the average IT agent can only handle 85% of the tickets they receive, leading to burnout and inefficiencies. |
Join GoTo for a webinar that explores how Artificial Intelligence (AI) is revolutionizing the modern helpdesk. We will dive into the findings from a survey conducted by GoTo and OnePoll, which gathered insights from IT decision-makers worldwide.
Register today and gain insights on:
- AI Trends for SMB IT Teams: Gain valuable insights from our first-party research on how AI is shaping the landscape for small and medium-sized business IT teams.
- Implications for Agents Using AI: Understand the practical implications of integrating AI into your helpdesk operations, including how it can streamline workflows and enhance agent productivity.
- Getting Started with AI-Assisted Solutions: Discover actionable steps on how and where to begin implementing AI-assisted solutions in your organization, unlocking new efficiencies and empowering your team to focus on high-impact initiatives.
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