JPMC glitch exposes account data, Amazon Go to expand, 66 percent of consumers buy clothes online.

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February 23, 2018

QSRs And Innovation

Is Delivery QSR’s Groupon Redux?

Have the delivery aggregators taken a page out of the Groupon play book — offering free delivery to hook a customer for life — at the expense of the QSRs? Geoff Johnson, chief innovation officer at Bypass, explains that jumping on the delivery aggregator bandwagon comes at a cost. It’s up to the QSR to decide whether that cost delivers — no pun intended — the benefit.

 

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Visual Commerce

Blinker CEO: Every Picture Tells An Auto Sales Story

What does a used car salesman know about selling cars online? That most consumers need more than just help finding a car to buy — or a place to sell it, says Blinker CEO Rob Buscher. Buscher said that financing needs to be part of the picture the instant a selection is made, or else the deal falls apart. That’s why, he said, all the Blinker app needs to start the process is a picture.

 

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#Sizzle/Fizzle

Chatbots Sizzle, SSN Numbers Fizzle And Grocery Shoppers Feel The Love

Chatbots seem gainfully employed, consumers have more choices than ever to buy aspirin and there will be enough McDonald's Szechuan sauce for all. But with every sizzle, there's a fizzle — and we have them all here. And then there were U.S. grocery shoppers.

 

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Omni Usage Index™

NEW DATA: Why 66 Percent Of Consumers Buy Clothes Online

Retailers struggle to keep up with consumer habits and digital challengers — and nowhere is that more evident than in apparel. PYMNTS surveyed 3,000 shoppers who shopped at 400 stores — and it seems they’re just not into what brick-and-mortar has to offer. Katherine Monasebian, ALEX AND ANI's head of eCommerce, says bringing those shoppers in — and making the most of the omnichannel experience — could mean having different products across different channels. Survey details and Monasebian’s insight in the latest Omni Usage Index.

 

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