John, did you know that contact center and related technologies are transforming the customer experience, providing AI-driven features, customer data integrations, and cloud-based architectures that offer enterprises next-generation capabilities?
But actually making the vision a reality—implementing its many elements—is anything but simple.
By the end, you will have a better understanding of how to build the strategic vision for transforming your CX technology and help you make the right decisions to ensure that the technology works as intended and produces real ROI and differentiation with the customer.
Guest Speakers:
Mila D’Antonio, Principal Analyst, Omdia Eric Krapf, GM & Program Co-Chair, Enterprise Connect Dan Miller, Lead Analyst & Founder, Opus Research Derek Top, Senior Analyst & Research Director, Opus Research
Based on your role at your company, we think this virtual event would be beneficial to you. Spots are limited and going fast, so please register below so we can update our attendee list!
See you on July 20th!
M. Reynolds Enterprise Connect |