June 12 - Ascena sued over Ann Inc. deal | Can department stores come back?

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Lawsuit alleges Ascena misled public about 'complete disaster' at Ann Taylor, Loft; Jetblack customers spend $1,500 per month; Rihanna's Fenty to pop up at The Webster in SoHo; At Nordstrom, the next evolution of BOPIS emerges

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| June​ 12,​ 2019

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New Data: The 2019 Mobile Loyalty Report

The key to customer loyalty? Conversational experiences. 82% of customers said they talk to brands through a messaging chatbot.
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Deep Dive

Will the once marvelous department store ever come back?


Many of the innovations fueling retail's most successful startups were standard amenities at department stores nearly a century ago.


Lawsuit alleges Ascena misled public about 'complete disaster' at Ann Taylor, Loft


A shareholder took aim at the apparel retailer for talking up its acquisition of the brands ahead of a $1 billion write-down on their value. 


Jetblack customers spend $1,500 per month


Walmart's innovation efforts have propelled the brand into an upscale mindset.

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Rihanna's Fenty to pop up at The Webster in SoHo


The superstar's inclusive approach is a fresh luxury take and one that has pushed rivals to innovate.


At Nordstrom, the next evolution of BOPIS emerges


Brick-and-mortar retailers have embraced omnichannel strategies, but they're still figuring out one of their biggest headaches — processing returns.


Farfetch launches on JD.com


The two marketplaces forged a strategic partnership in 2017 that they've built up the last two years to compete against Alibaba in the luxury market.


Birchbox campaign positions brand for inclusive self-care push


The DTC beauty company is encouraging consumers to take time for themselves through a new global marketing effort. 

Deep Dive

Retailing at the end of the world: How large chains liquidate


This year, several decades-old retailers shut down in bankruptcy as lenders and owners lost faith. These are boom times for companies that specialize in retail wind downs.

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What We're Reading


Etsy, up more than 100% in a year, has more room to run, charts suggest


Lawyers Biggest Winners In Toys ‘R’ Us Bankruptcy, Top Firm Gets $56 Million

Women's Wear Daily

EXCLUSIVE: Dollar General Stores Selling Hanes Socks and Hosiery


187 CEOs Just Signed a Letter Calling Abortion Bans Bad for Business

The Wall Street Journal

Busy IPO Market Offers Lifeline to Troubled Retailers

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