John, when ransomware locks up your business’s critical data and essential gear, panic can set in fast–which just makes you more vulnerable. But questions abound: is this a ransomworm that’s going to spread to other endpoints? Are the attackers going to dox us too? Should we pay the ransom even though we know we’re not supposed to? How good are our backups? Have we adequately prepared to continue business operations? Be prepared with some answers.