| Conflict at work is inevitable - and in some cases, it can even be a good thing.
And when handled correctly, it doesn’t have to take a toll on employee morale and productivity.
Of course, this can be easier said than done - and sometimes, it’s hard to keep your cool if you’re the one under fire. On the other side of the coin, being an objective mediator isn’t easy either...especially if you’re trying to settle arguments on your own team.
This workshop will teach you everything you need to know about keeping workplace conflict productive and healthy.
From best practices for accepting criticism to helping team members resolve conflict, we’ll help you become a stronger mediator and handle conflict with confidence.
Join us to learn: - The most important elements of productive conflict
- How to identify – and handle – different communication styles in conflict
- Tips to mitigate tension during conflict to enable constructive conversation
- How to direct your communication during conflict to a positive outcome
- And more!
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