Stop by the HCPro booth and say hello during next week’s NAMSS conference. It’s been a busy year and we’ll have some of our credentialing and medical staff bestsellers on hand, as well as information about what’s in store for 2023! Visit us at Booth #416 for a chance to win a $100 Amazon gift card and other prizes!

A program that features peer support is helping healthcare workers at Bon Secours Mercy Health address behavioral health issues. Healthcare worker burnout has reached alarming proportions during the coronavirus pandemic, a healthcare worker well-being expert told HealthLeaders. Prior to the coronavirus pandemic, healthcare worker burnout rates on average ranged from 30% to 50%, says Bernadette Melnyk, PhD, APRN-CNP, chief wellness officer of The Ohio State University and dean of the university's College of Nursing. Now, burnout rates range from 40% to 70%, she said.

As primary care physicians and other specialists spend less time practicing at the hospital in their community, their relationships with the hospital and other practicing physicians tend to weaken. It becomes easier for competing hospitals to attract their referrals away from your hospital. To develop an outreach approach to low- and no-volume practitioners, design a program to keep the hospital’s relationship with these practitioners as strong as possible. In each community, different strategies may be effective.

​LaShawna Brown, CPMSM, CPCS, credentialing manager at CommunityCare Managed Health Plans of Oklahoma in Tulsa, wasn’t sure if she could take the plunge. The management plunge, that is. A manager position was open at her healthcare facility. She was the likely choice. But she had doubts.

Members of the LGBTQ+ community often experience discrimination, and that can extend to the realm of healthcare. A community member’s wellness can be put at risk due to healthcare workers’ lack of experience or training, not seeking care out of fear of being stigmatized or discriminated against, or any one of many other social determinants of health.