Define policies, procedures, and practices.
| Patients With High-Risk Behaviors: Keeping Your Facility and Workers Safe Presented by:
Tony W. York, MS, MBA, CHPA, CPP
Jeff Puttkammer, M.Ed Presented on:
Wednesday, December 14, 2016
1:00–2:30 p.m. Eastern
Patients with high-risk behaviors pose a danger to healthcare staff and other patients and are difficult for healthcare employees to manage.
Join expert speakers Tony W. York, MS, MBA, CHPA, CPP, and Jeff Puttkammer, M.Ed., as they discuss the patient factors that often lead to violent events in the workplace, provide a clear understanding of environmental influences and triggers that contribute to violence, and supply tools and resources to help you reduce the risk of a violent event in your facility. Employees have the power to influence their own safety, but they often lack the proper training. Give your staff the knowledge they need to deal with high-risk patients and keep themselves and their facility safe! At the conclusion of this program, participants will be able to: Define high-risk patient behavior (more than just mental health patients) Explain how a balanced approach to patient-focused care and personal safety impacts patient satisfaction and work-related injuries Identify how workspace design and medical equipment placement can promote or reduce the safety of staff, patients, and visitors Define policies, procedures, and practices aimed at reducing safety risks associated with at-risk patients Understand the critical role staff education and training plays in helping provide the culture, tools, and competencies required to successfully reduce and manage patient-generated violence
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| Meet the Speakers Tony W. York, MS, MBA, CHPA, CPP, is the president and CEO for HSS in Denver. He has more than 20 years of healthcare security management experience and is co-author of the 5th and 6th editions of Hospital and Healthcare Security. Jeff Puttkammer, M.Ed., is the director of learning and development for HSS. He has more than 20 years of security experience with more than 13 years in law enforcement and 20+ years as a military officer. He psafiously served as a security director for a large level one trauma center. |
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