Plus, a live webinar with authors Joseph Grenny and Tim Scudder, and a free video series with Emily Gregory.
| | | | | Hi John,
Have you ever blundered a gift idea, let down your loved ones, or tried the patience of strangers?
You’re not alone. Kerry Patterson has done all three—on the same day. It was Valentine’s Day, some forty-five years ago. Enjoy today’s story from the archives.
Don’t miss the upcoming webinar with authors Joseph Grenny and Tim Scudder. They will share insights about the relationship between social capital and organizational culture.
Also, check out the FREE Crucial Conversations® Miniseries with Emily Gregory.
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| | | | Kerryin On: The Great Valentine’s Day Debacle | | by Kerry Patterson |
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| | | | This year I’ve decided to give you (kind readers) a Valentine’s Day gift. I know it’s a few days late, but since my present is neither candy nor flowers (and won’t decay) I think the gift I have in mind will do just fine. I’m giving you a nonperishable story of a Valentine’s Day I experienced some thirty-five years ago. It’s a tale that I believe might help lift your spirits some day when you’ve done something—how does one put it?—not all that clever. Plus the story provides a nice reminder of the importance of keeping focused on what you really want.
It all started one Saturday evening when I suddenly realized that I only had an hour to buy my wife a Valentine’s Day gift.
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| | | | | | | | | | FEATURED | Crucial Conversations ® Miniseries: How to Disagree
Better and Dialogue More | | Are you able to keep your cool in heated moments? How you handle crucial moments can far outweigh how you handle casual moments. If you blow up or clam up in the moments that matter most, you can damage relationships and jeopardize results. Begin improving your skills today with this FREE video series. | | | |
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| | | | WEBINAR | | How to Build a Speak-Up Culture with Crucial Conversations and the SDI | | Tim Scudder is the world’s leading expert on relationship intelligence (RQ) and coauthor of the SDI 2.0 assessment. Joseph Grenny is the coauthor of multiple New York Times bestsellers and a leader in communication and influence. Hear what these two have to say about the link between relationships and workplace culture. This is a webinar you won’t want to miss. | | | |
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| | | | March 4–8 | | Crucial Conversations® for Mastering Dialogue | | Join us live online and learn how to:
Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | | |
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| | | | | | Love is wise, hatred is foolish. In this world which is getting more and more closely interconnected, we have to learn to tolerate each other. We have to learn to put up with the fact that some people say things that we don’t like. We can only live together in that way. | | | | | |
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