CIO First Look
Stay up to speed with the current top stories for IT leaders
January 30, 2025
Knowledge graphs: the missing link in enterprise AI
To gain competitive advantage from gen AI, enterprises need to be able to add their own expertise to off-the-shelf systems. Yet standard enterprise data stores aren't a good fit to train large language models.
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AI poised to overhaul the customer journey
Concierges and other AI tools will take recommendations and post-sales support to new levels of customization, with some consumers allowing AI shoppers to purchase for them.
Will the US cloud soon be illegal in the EU?
Donald Trump has poked a first hole in the EU-US data agreement, putting the Biden agreement on Transatlantic data privacy concerns to the test.
SAP restructures board to emphasize AI-first, suite-first strategy
SAP is expanding its Executive Board to include the Strategy & Operations division and is appointing an expanded Executive Board consisting of eight additional managers.
Sharply rising IT costs have CIOs threading the needle on innovation
AI investments will partly drive a projected 10% bump in IT spending this year, but price hikes of nearly 9% in the cloud and other areas will play a larger role in leaving many CIOs with difficult choices.
14 things keeping IT leaders up at night
The CIOâs rise to prominence has led to high-profile responsibilities that â when coupled with the pace of technology and business change â bring more stress to the role than ever before.
SAP to give on-prem customers three-year reprieve â with a catch
Since many migrations to S/4HANA are still stalled, SAP apparently wants to give its customers more time to make the switch.
