Upcoming Webinar! Date: Tuesday, September 21, 2021
Time: 01:00 - 02:00 PM EST
Duration: 1 Hour
Research shows that the best patient-clinician relationships are built on trust that comes from effective, two-way, open communication. Yet, today’s clinicians can spend up to 50% of their time staring at a computer screen—even during patient visits. This inhibits the clinician’s ability to actively engage with patients, which can cause them to miss important details and harm the patient experience.
A poor patient experience can result in decreased patient compliance, worsening outcomes, negative clinician-patient interactions, and clinician burnout. In contrast, a positive patient experience can improve both outcomes and financial margins.
Now that patients have more choices in where they get their care, clinicians need to do everything they can to improve the patient experience. The result of these efforts will be felt through improved online physician ratings, increased reimbursement levels, and better patient acquisition and retention.
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