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| | | Please join us for this complimentary webinar from Enterprise Connect and No Jitter |
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| Wednesday, March 25, 2020 | Time: 2:00 PM ET / 11:00 AM PT (Duration: 30 Minutes) |
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As we enter a new decade, many companies are looking to replace the premises UC/CC systems they are running with similarly integrated UCaaS/CCaaS solutions. Other companies are separating their enterprise communications decisions from those relating to the contact center – even if they were both combined on premises in the past.
In this webinar, Sheila McGee-Smith, the leading contact center analyst and chair of Enterprise Connect’s contact center track, will give a strategic, insightful look at some of the trends and issues behind moving contact centers to the cloud. |
| Featured Analyst: | | | | Sheila McGee-Smith Founder McGee-Smith Analytics |
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| You will learn: The pros and cons of different strategies for migrating your contact center to the cloud The advantages and disadvantages of cloud for enterprises that have a combined UC+CC strategy, versus those who separate the two elements What the market as a whole looks like for the cloud migration |
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