The quality of the patient care experience goes beyond the exam room to every interaction before and after.
Every opportunity should be taken to wrap your health system's "digital arms" around patients and make each one feel connected, valued, and understood.
University of Michigan Health-West EVP and Chief Digital Information Officer Joshua Wilda, MPA, CHCIO, discusses the importance of patient engagement technology that can flex to meet individual needs throughout the patient journey and offer a unified, personalized experience that advances equity, inclusion, and care quality.
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