Learn how to engage with your community more effectively and build services that make patrons feel valued, welcomed, and heard. Unite your marketing and outreach functions to better identify your patrons’ needs, develop programs and services that fill those needs, and create communications strategies that ensure your community is aware of your offerings.
After you attend this interactive online course and workshop, you’ll be able to:
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Understand and apply the fundamentals of marketing and outreach best practices
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Understand and apply tangible social media marketing and outreach skills
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Tell your library’s story in a compelling way to enhance your outreach
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Implement methods for data collection and analysis to support marketing and outreach initiatives
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Apply strategic communication techniques to help facilitate your marketing efforts
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Understand the differences and overlaps between marketing, outreach, and engagement
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Have strategies for how to center relationships and community collaboration