Learning from the First Coronavirus Wave Will Be Critical Former high-level public safety officials who took part in a webinar discussed the failures during the initial response of the coronavirus and the importance of correcting those errors during the summer. READ MORE
Leading in a Crisis: How to Successfully Communicate The current pandemic has provided many examples of effective and not-so-effective communications strategies. Here are four pitfalls to avoid, and five proven strategies to keep the public informed and engaged. READ MORE
