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Over half of consumers would stop buying from a company after multiple bad experiences. Is your company doing enough to drive loyalty? PwCâs Greta Lovenheim reveals the results of PwCâs 2023 Customer Loyalty Survey, a comprehensive look at over 4000 customers and what keeps them engaged.
With a myriad of ways to win customer loyalty, Greta will break down the seven most effective strategies according to the survey results. Sheâll cover which generation is the most likely to try - and stop - using a new brand (hint: itâs not Boomers) and other fresh data points along the way.
Key takeaways:
Tactics to increase your investments in customer segmentationReserve your spot here.
Thank you, The MarTech Webinar TeamP.S. If you can't make the webinar, register anyway and we'll send you the video recording of the webinar later in the day!
Sponsored by PwC
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