Powering Digital Travel: Tips for Successful Biometric Deployments

According to SITA’s 2022 Passenger IT Insights research, passengers are increasingly embracing mobile, biometric, and touchless technologies to make their journeys easier. Meanwhile, the industry has begun accelerating the digitalization of travel processes, to do more with less and ensure agility and scalability as traffic returns to pre-pandemic volumes.

Across the world, SITA and NEC are working together to digitally transform the journey from end-to-end, making the passenger journey entirely mobile, biometrically-enabled, and untethered from fixed points in the airport. We are also looking ahead to a future where passengers can travel from anywhere to everywhere without ever needing to present travel documents and without needing to stop to confirm their identity, check-in, cross a border, or access services at their destination.

Join us as we share tips and lessons learned, with perspectives from both the airport and provider side.

You will walk away with an understanding of:

• What makes or breaks a positive journey through the airport for today’s passenger.
• The features available at the cutting edge of biometric passenger processing technology.
• The factors that drove a key US airport’s decision to implement biometric passenger processing — and what main capabilities they looked for in a provider.
• How digital travel will evolve in the coming years.

Speakers

	Drew Griffiths Head of SITA AT AIRPORTS SITA
	Jason Van Sice Vice President, Advanced Recognition Systems NEC Corporation of America
	Maurice Jenkins Digital Strategy and Innovation Advisor Miami-Dade Aviation Department
	Florence Ranson - Moderator Founder REDComms