John, 2023 will bring with it a host of challenges including increased demand and competition for resources. In response to these evolving needs and an increase in service ticket volume IT Leaders will be seeking to improve IT Service Desk performance.
How can IT Leaders balance their resources and budgets carefully and what will they look to implement in 2023 and beyond to tackle the coming challenges?
Don’t miss this lively discussion where you’ll hear IT Leaders discuss:
Self-service and automation
Enhanced visibility into the balancing of resource workloads
