Without clear documentation, it’s tough to solve user-submitted bugs. (“Okay, team, we’re looking for ‘the squiggly thing with the blue thing’...”) Luckily, Gleap lets users take screenshots and recordings to pinpoint the exact problem and deliver a visual bug report with all the technical data. Plus, it’s easy to send direct messages, surveys, and feature requests, so you can collect customer feedback to build even better products. |