• Claire Hazle, Director of Digital Customer Products at L&G, on connecting customer experiences at moments that matter.
• How Sky Bet is Maximising its CRM function, with Tom Hargreaves, CRM Strategy Manager, Sky Betting & Gaming.
• TikTok's Simon Hofmeister on The Future of Social Commerce.
• Tara Dee West, Senior Paid Search Manager, B&Q on Using Paid Search to Drive Omnichannel Revenue.
• Richard Shotton, Author of The Choice Factory, on Using behavioural science to make your brand appear better value.
• myenergi's Tom Callow on Connected energy: Turning consumers into prosumers.
• Understanding Customer Needs in Healthcare: Digital Data Leading to Action, with Ben Myall, CEO and co-founder, Three Whiskey.
• Digital Measurement: State of the Nation, wth Andrew Hood, founder & CEO, Lynchpin.
• What does digital transformation mean in 2023? A panel discussion with Kate Cox, CMO, BrightBid; Fiona Spooner, Managing Director, Consumer Revenue, Financial Times; and Emily Latham, Head of Digital Marketing and Martech, Channel 4.

What is the digital shelf? What does it mean for FMCG brands and how can they win there, including making the most of evolving retail media networks?

New research from Movable Ink shows consumers are more likely to purchase from, and stay loyal to, brands that personalise customer interactions and comms.

Sponsored by Movable Ink