InfoWorld Big Data Report |
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| The cloud makes business artificial intelligence cheap enough to incorporate into your business operations Read More ▶ |
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| | | White Paper: Genesys Telecommunications Laboratories Legacy voice systems are quickly being replaced with cloud-based contact centers. This white paper examines how a move toward omnichannel cloud contact centers improves customer experience, drives greater revenue and offers flexibility in business operations as well as expense management. Read More ▶ | | Microsoft's big Ignite conference for IT pros wrapped up at the end of September, and that means the company dumped a ton of new cloud capabilities to attract people to Azure. Here's the run-down on all the major news you need to know about. Read More ▶ |
| | Microsoft's XiaoIce and Tay chatbots could teach Cortana a thing or two Read More ▶ |
| | | | The effort taps big data analytics and machine learning for advanced threat detection Read More ▶ |
| | White Paper: IBM Corporation In this digital age, 'disruption' is a term we hear a lot about. It can be defined as "A disturbance that interrupts an event, activity, or process" In the context of this paper it means competition appearing from unexpected quarters that rapidly takes business away from traditional suppliers. Read More ▶ | | Get ongoing access to our exclusive Insider content — Deep Dive PDFs and in-depth articles — available to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG Enterprise publications. Sign up at no cost today! ▶ |
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