Machine Learning Teaches Scammers a Lesson

Online deals open opportunities for theft.

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Mystery Shopping Insights to Win Customers Over the Phone

Only 28% of dealership representatives showed appreciation for the customer's interest in their vehicles or services. This is a missed opportunity to make the customer feel valued and respected.

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Attracting Gen Z Workers and Future Leaders to Automotive

A recent global study says Gen Z seeks power, achievement, stimulation and hedonism more than other generations.

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WardsAuto Podcast: Solid-State Batteries and Consumers’ EV Fears

On the WardsAuto Podcast, we discuss solid-state batteries, falling battery prices and a report on consumer sentiment on battery-electric vehicles.

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