Good morning Marketer, are you a Mailchimp customer?
If so, we’ve got news for you. Yesterday, Mailchimp released a new suite of AI-based tools aimed at giving small businesses access to the same capabilities used by larger and enterprise-level competitors.
New tools include a ‘Creative Assistant’ designed to automate content creation, a new dynamic recommendations feature (which offers personalized product recommendations based on customer performance data), and a new customer journey builder.
Mailchimp describes the new release as “nothing short of enterprise level marketing automation.” We asked Chief Product Officer John Foreman whether Mailchimp customers had reached a stage of digital maturity which would allow them to drive value from these kinds of tools.
“You would think small business would mean small amounts of data and low marketing sophistication,” said Foreman, “but that’s really evolved as more and more business owners grew up as digital natives. They’ve got digital marketing in their blood.”
Mailchimp integrates with eCommerce solutions such as Magento and Shopify, as well as website tools like WordPress. It also syncs with integration aggregators like Zapier, and has an open API.
Keep scrolling for more news, including a look at one of the latest Pinterest search trends.
Taylor Peterson,
Deputy Editor