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Enterprise Connect Webinars - Together with No Jitter

Three Steps to Personalize Customer Engagement

Wednesday, June 30, 2021 | 2:00 PM ET / 11:00 AM PT

(Duration: 60 Minutes)

You’ve moved to the cloud and added digital channels to modernize your contact center. But you can’t stop there. By delivering hyper-personalized interactions fueled by the right customer data, your customers will reward you with repeat business and higher loyalty.

Sponsored by:

Hosted by:

Join this webinar to learn more about:

How the past 18 months have changed the way we communicate, our digital needs, customer engagement habits.
Recent survey results from both Omdia and Twilio on post-covid tech investments, progress on digital transformation, and challenges preventing progress.
Drill down on 3 imperatives to deliver hyper-personalization in your contact center interactions.

SAVE MY SEAT

Presenters

Mila D’Antonio

Principal Analyst

Omdia

Tim Ritcher

Principal Product Marketing Manager

Twilio

Moderator:

Eric Krapf

GM & Program Co-Chair, Enterprise Connect

Publisher, No Jitter

UPCOMING EVENTS

Join Us in Orlando, Florida on September 27-29 to get in-depth, objective, vendor-neutral insights and analysis from leading independent experts on all aspects of communications, collaboration and networking technologies. Our program will provide the technical know-how and strategic vision that meet the needs of your post-pandemic enterprise.

Learn More

#EC21

Enterprise Connect Webinars c/o Informa Tech

Informa Tech Holdings LLC | Registered in the United States with number 7418737 | 605 Third Ave., 22nd Floor, New York, New York 10158, USA

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