Raise the stakes of customer engagement, revenue growth, and brand loyalty -

Hi John,

Brands are betting big on personalization. But where, when, and how to place those bets are some very tough decisions that marketing and customer experience (CX) leaders are being forced to make.

Register here to get a line on a winning strategy and learn:

• Which key innovations in strategy and tech retailers are focused on for personalized journey management
• How to make or break personalization, decisioning, and journey orchestration
• Why you need analytics and other building blocks to create seamless and successful customer journeys
• How to map an effective CX management maturity plan
• Plus! We can ask questions and interact with eMarketer’s community of marketing peers

Reserve your seat now to join me on Thursday, January 27 at 2pm ET.

This Tech-Talk Webinar is sponsored content by Merkle.

Sincerely,
Nancy Taffera-Santos
SVP, Media Solutions & Strategy
eMarketer, Inc.

P.S. Please forward this invite to colleagues who may be interested in CX and marketing insights. Thank you!

Interested in sponsoring a webinar? Email advertising@emarketer.com