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Enterprise Connect 2023 | March 27-30, 2023 | Orlando, FL

Enterprise Connect will once again be live in Orlando, Florida at the Gaylord Palms, March 27-30, 2023.

Get your pass today to lock in the Super Early Bird rate and SAVE an additional $400 with Promo Code SOLUTIONS400*- only available until Dec. 31!

Top Session Highlights

The Future of Video and Meeting Rooms: 2026

Ira Weinstein, Founder & Managing Partner, Recon Research

In this session, a leading analyst and panel of thought leaders will offer their views and predictions on topics such as how enterprises are responding to changing user expectations; new features and use cases for video; how the industry is helping users connect across platforms and devices, and more.

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Living in the MultiCaaS: Comparing Microsoft, Cisco, Zoom, and RingCentral Solutions

Brent Kelly, Principal Analyst, Omdia

Kevin Kieller, Co-Founder, enableUC

In this 90-minute session, two veteran industry analysts will examine how solutions from Microsoft, Cisco, Zoom, and RingCentral stack up against and interface with each other.

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Trouble “Hearing” Your Customers? AI Can Help

Max Ball, Principal Analyst, Forrester

Discover how AI-based analytics tools allow you to "hear" all of your contact center customer conversations. We will discuss how this insight is being used to improve agent performance. You'll come away more prepared to examine the way AI might improve your insights into customer interactions.

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Using Advanced Analytics to Get the Full Picture of Your CX Performance

Robin Gareiss, CEO & Principal Analyst, Metrigy

CX leaders have the opportunity to gather an enormous amount of data from contact center, CRM, and other systems to help guide their customer engagement technology and operational decisions. The challenge is analyzing the data and leveraging the findings in the best possible way.

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Supporting the Anywhere Workforce

Adam Holtby, Principal Analyst, Omdia

A leading workplace transformation analyst will share insights on the important technical and best-practice elements that businesses are prioritizing in building ecosystems that support the anywhere workforce.

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Passes & Pricing

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Call for Nominations!

Enterprise Connect recognizes the importance of honoring outstanding individuals in the Enterprise IT/communications community, and each year we invite you to nominate your peers and colleagues who make a difference - those who serve as role models and provide outstanding initiative, dedication and service to their organizations.

Recognizing Leadership Among Women in the Enterprise

Do you know a woman in IT/communications who excels in her profession and serves as a role model to others? If so, we'd love to hear from you!

Submission Deadline: December 9, 2022

Nominate Today

Honoring Enterprise IT Professionals and Teams Who Go Above and Beyond

Do you have a client or colleague working within an enterprise’s IT organization who stands out in their role and makes a difference every day? Nominate an IT Hero today!

Submission Deadline: December 9, 2022

Nominate Today

Note: To be eligible for these awards, individuals or teams must work within an enterprise’s IT organization with a focus on communications/collaboration for the enterprise. (We will not consider entries from within the communications/collaboration vendor/service provider community).