APRIL WEBINAR

Rethink Lost Revenue, Realize a Better Patient Experience

Hospitals had one of their most challenging fiscal years due to labor shortages and inflation.1 One-third of these hospitals wrote off at least $10 million in bad debt.2 Moreover, nearly $5 million is lost annually per hospital specifically from rejected and denied claims.3

Many hospitals and health systems mistakenly believe that denied and rejected claims are an unavoidable reality of providing healthcare, one that fuels revenue loss and consumes expensive manpower to overcome with little payoff.

In this webinar, participants will learn about a new strategy for revenue cycle processes that can minimize rejected and denied claims and improve the patient experience. Cardinal Health expert Laura McIntire-Hansel will share insights from her experiences as a hospital nurse and in outpatient insurance and remittance, and patient advocacy.

References: 1. Victoria B. Hospital margins improved in November but remained negative. RevCycleIntelligence. 2023. Accessed January 10, 2023. https://revcycleintelligence.com/news/hospital-margins-improved-in-november-but-remained-negative. 2. Bad debt exceeds $10M at a third of organizations, but lack of confidence exists in how much is recoverable. Cision PR Newswire. 2018. Accessed January 10, 2023. https://www.prnewswire. com/news-releases/bad-debt-exceeds-10m-at-a-third-of-organizations-but-lack-of-confidence-exists-in-how-much-is-recoverable-300667889.html. 3. Change Healthcare Healthy Hospital Revenue Cycle Index study, 2017 Becker’s Hospital Review; individual results vary based on volume, acuity and specialty

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