If you experienced problems with your Telstra mobile or fixed services yesterday, chances are it was due to the fire at the Chatswood exchange which erupted early in the afternoon.

As if fires in its exchange were not enough of a worry, a newly published report reveals that competitors are making inroads into Telstra’s traditional dominance of broadband services in regional areas.

Huawei’s new A$999 Mate 9 will go on sale on 7 February – pre-orders are very strong, perhaps sweetened by the inclusion of a Plantronics BackBeat SENSE Bluetooth headphone at A$199.

Does something in a Microsoft product bother you? iTWire CIO at large David M Williams reveals how you can tell them, and how you can influence the roadmap.

Bill shock still plagues many telco customers. A third of Australian telco customers received a bill in the last six months that was higher than they expected, according to the latest Telecommunications Customer Satisfaction Survey.

The State Library of Victoria is deploying a digital preservation system from ExLibris to manage its digital resources and sustain them in perpetuity.

And of course, there's plenty more so for all the news visit www.itwire.com.

Have a great day!

Stan Beer, Editor in Chief, iTWire

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