From the Operators Build, Learn, Measure. Learn where to start from Peter Schroeder of eLearning Industry in "Launch Your Product Training Like A Lean Startup" Annette Franz of FutureLab discusses how to understand your customers and improve their experience with journey mapping in "From Journey Map to Experience" Brennan McEachran of SoapBox discusses how tech management from companies like Slack, HubSpot, and Netflix use Manager User Manuals in "12 'Manager READMEs' from Silicon Valley's Top Tech Companies" Fletcher Richman of BubbleIQ writes about how embracing customer relationships over Slack helped them reduce churn in "A 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS Companies" From the Investors Joanne Wilson of Gotham Gal breaks down what it means to be an investor and what investors give beyond capital in "Do Investors Do More Than Just Give Capital?" Bipul Sinha of Rubrik and Asheem Chandna of Greylock Partners on starting and scaling an enduring company in "How To Inject Speed and Transparency Into Your Startup" Peter Wagner of Wing highlights the growth in the average size of Seed Rounds and how they are quickly mimicking A Rounds in "Aircraft Carriers, Death Stars and Why 'Seed is the New A' (Exec Version)" |