From the Operators

Emma Dupon of Amity shares eight considerations to help your customers through the first 90 days of implementation in "The Essential Guide to Customer Onboarding"

Josh Hix of Plated explores the idea that CAC is the New Rent in "How Subscription and Retail Stores Help Direct-To-Consumer Companies (Or Don't)" 

Rebecca Tessier of Shopify eases the decision making process by using data to ensure success in "How to Make Data-Driven Product Decisions"

From the Investors

Aaron Harris of Y Combinator explains how to systematically think of leverage to gain more control during the funding stages in "Process and Leverage in Fundraising"

Ben Wiener of JumpSeed Ventures responds to the article from Gil Dibner in "Totally agree that (successful) startups go through a three-stage lifecycle." 

Mark Suster of Upfront VC provides founders with basic advice before beginning to fundraise in "What’s the FIRST thing you need to do before fund raising? — “Measure Twice, Cut Once”

Dave Kellogg of Host Analytics rewrites an email he received to ensure a response on a proposal in "Write Actionable Emails! (aka, If You're Going to Make a Proposal, Make One!)"