• Anticipate MCO’s expectations. The MCO wants ease of referrals and admissions from acute care hospitals. SNFs should designate staff with clinical expertise to assess clinical documentation in a timely manner and make the decision of whether or not to accept the patient.
• Focus on communication. Ensure the interdisciplinary team is organized and creates value through improved clinical and operational outcomes in order to build leverage for better reimbursement.
• Utilize data. Use data to show resident outcomes.

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