Also: Microsoft adds levity to Twitter engagement, Popeyes trolls McDonald’s recent PR and marketing stunt, Tokyo 2020 Olympics’ new chief focuses on COVID-19 comms, and more.

TODAY’S HEADLINES – 02.19.2021  
 
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DAILY SCOOP

McDonald’s connects DE&I to executive bonuses, 8.1M have downloaded Clubhouse, and lawsuit alleges Facebook inflated ‘Potential Reach’ metric to make money

Also: Microsoft adds levity to Twitter engagement, Popeyes trolls McDonald’s recent PR and marketing stunt, Tokyo 2020 Olympics’ new chief focuses on COVID-19 comms, and more.


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PR INDUSTRY

Trust crisis: 5 changes you must embrace for 2021

For communicators, the pandemic has elevated their role while also making the challenges they face more difficult than ever before. Here are the tactics that should get more attention.


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SOCIAL MEDIA

Social media lessons from BarkBox’s campaign for the NFL’s big game

The team behind a dog’s perspective on the NFL championship shares how they approached their social media strategy and lessons to be learned for jumping on the next big cultural moment.



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LEADERSHIP COMMUNICATIONS

5 tips for more effective brand communications in 2021

Tactics and platforms change, but bedrock storytelling principles remain. Follow these reminders to keep your messaging on point this year.


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RAGAN AWARDS

Did your media relations work lead to success for your organization or client?

Showcase your efforts by entering Ragan’s Media Relations Awards. The entry deadline is Friday, March 19.


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DAILY SCOOP

Thousands of brands’ ads found on sites with COVID-19 misinformation, Facebook labels UK climate change posts, and job listing language leads to museum’s leadership change

Also: Gimlet’s ‘Reply All’ podcast co-host steps back amid backlash, Aquarium of the Pacific makes a splash on TikTok, McDonald’s delights with chicken sandwich ‘drop’, and more.


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CRISIS COMMUNICATIONS

How Goodwill combats misinformation

The nonprofit’s PR leader offers a masterclass in tackling fake news and malicious rumors.



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WINNING CAMPAIGNS

Acceleron and HLK connect farmers with resources to fight the stigma of mental illness

Recognizing mental health crisis in the heartland, HLK and Acceleron launched a campaign to link hurting farmers with resources, winning Best Brand Activism honors in PR Daily’s 2020 CSR Awards.


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PR INDUSTRY

Remembering the diverse pioneers of PR: Joseph Varney Baker

The early PR industry, like all areas of American life, benefitted greatly from the contributions of Black visionaries. Here’s the story of the man behind the first Black-owned PR firm.


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PR DAILY AWARDS

Announcing PR Daily's 2020 Content Marketing Awards winners

Congratulations to this year's impressive storytellers! Learn more about their winning work.


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DAILY SCOOP

ERCOT and Texas officials respond to blackout, Spotify announces ‘Work from Anywhere’ policy, and Nestlé announces Vegan KitKat

Also: P&G ponders break with ‘Bachelor’ host Chris Harrison, Ford announces zero-emission goals for Europe, most small businesses don’t use link-building strategies, and more.



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SOCIAL MEDIA

How ‘granfluencers’ are shaking up social media representation and influencer marketing

Don’t count grandma out when it comes to growing your followers. Here’s what the trend means for the PR industry and social media managers.


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RAGAN TRAINING TAKEAWAYS

Sample KPIs to Show DEI Impact

Ragan Training experts deliver real-world tactics that help you succeed. Here are several to help you measure DEI efforts, shared by Petco’s Leslie Ridgley in a recent session titled “DEI Beyond Words.”


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THE CONSULTANT IS IN

What communicators can learn from the White House press secretary

Comms professionals analyze Jen Psaki’s performance, even the #PsakiBomb.


Speechwriters & Public Affairs Virtual Conference

Inform, influence and inspire in the new normal

Join us online on March 4 for Ragan's Speechwriters & Public Affairs Conference.

Uplift your audience in the wake of unparalleled uncertainty, political upheaval and social justice issues.


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