How Network Quality is Criticalto Remote Agent-Based Customer Service
Wednesday, August 11, 2021 | 2 PM ET / 11 AM PT
With more agents working remote, the network that serves them — "(and your customers) is" more critical than ever. Poor network performance can damage your key metrics like call abandonment, time in queue, agent utilization rate, and speed of answer.
*Register through this promotion and attend the live webinar on August 11, 2021 for your chance to receive a $10 Amazon.com gift card. Valid for the first 50 live attendees in the U.S and Canada. This offer is not sponsored, endorsed or administered by Amazon.com®.
UPCOMING EVENTS
Join Us in Orlando, Florida on September 27-29 to get in-depth, objective, vendor-neutral insights, and analysis from leading independent experts on all aspects of communications, collaboration, and networking technologies. Our program will provide the technical know-how and strategic vision that meet the needs of your post-pandemic enterprise.
