U.S. Megadealer Groups Report Fixed-Ops Revenues Rising

While the outlook for parts and service is positive, Roger Penske, chair and CEO of Penske Automotive Group, says parts shortages and a lack of loaner cars are a couple of potential negatives.

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Repair Shops Turn to Technology to Combat Disruption, Drive Scale

With growing labor shortages and increased demand for vehicle repairs, shops need to consider increasing their use of technology systems to keep up with repair cycles.

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Parts, Service Business Rebounding From COVID-Induced Slump

More driving means customers wear out their cars faster and have more collisions, and therefore need more body work. Many customers also are coming in for service work they postponed earlier in the pandemic, Lithia Motors executive Chris Holzshu says.

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Making Sense Out of a Broken Auto Recall Ecosystem

At any given time, 20%-25% of all vehicles on the road have open recall. Many of these vehicles find their way – unknowingly to dealers – onto used-vehicle lots.

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Taking Control of Dealership Electric Bills

Demand-management software saves you money by shifting some of your electricity use to less expensive utility rate times, or times when a spike won’t happen, automating energy decisions.

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