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October 06, 2021

Mentorship: Tips for success

A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off. Read more ▶

Image: Sponsored by Broadcom: How Digital Product Management Promotes Value Stream Management Success

BrandPost Sponsored by Broadcom

Sponsored by Broadcom: How Digital Product Management Promotes Value Stream Management Success

Value stream management (VSM) gets a big boost when teams use a digital product management approach.

What is Kyndryl? IBM’s managed infrastructure services spin-off explained

IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.

Exclusive survey: CIOs outline tech priorities for 2021-22

With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.

Image: Upskilling the hybrid IT workforce

Upskilling the hybrid IT workforce

The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.

ITIL certification guide: Costs, requirements, levels and paths

ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.

What is a chatbot? Simulating human conversation for service

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

The top 10 IT outsourcing service providers

Accenture, TCS, and Cognizant remain atop an IT service provider market in a year of global upheaval and talent challenges, according to Everest Group’s 6th annual rankings.

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