ZDNet | Microsoft has posted a root cause analysis of the multifactor authentication issue which hit a number of its customers worldwide last week. Here's what happened.

BetterCloud Monitor | Last month, we released a heavily requested feature: On-Demand Workflows. Think of these workflows as customizable automation sequences (kind of like macros) where you can string together a collection of actions across SaaS apps and press play when you want, instead of waiting on a trigger. Here are a few of the most valuable ways you can use them.

Krebs on Security | "Maybe you were once advised to 'look for the padlock' as a means of telling legitimate e-commerce sites from phishing or malware traps. Unfortunately, this has never been more useless advice. New research indicates that half of all phishing scams are now hosted on Web sites whose Internet address includes the padlock and begins with 'https://'," writes Brian Krebs.

TechCrunch | A broken US Postal Service API exposed more than 60 million users by allowing a researcher to pull millions of rows of data by sending wildcard requests to the server. The resulting security hole has been patched after repeated requests to the USPS.

Zapier Blog | Google is shutting down SMS notifications for Google Calendar events on January 7, 2019; users are encouraged to use in-app notifications instead. This makes sense for most users — the Google Calendar app is ubiquitous — but there are still a few cases where SMS notifications come in handy, such as users without access to a reliable internet connection.

How-To Geek | There’s a good chance you can recover your mistakenly deleted item if you’re using Microsoft Exchange Server as your mail server.

The Enterprisers Project | What forces will shape the CIO's to-do list now through 2023? Listen to what IDC has to say about AI, DevOps, talent, and more.

Motherboard | In an attempt to identify someone tricking a company into handing over cash, the FBI created a fake FedEx website and deployed booby-trapped Word documents to reveal fraudsters' IP addresses.

BetterCloud Release Notes | We are excited to announce the release of impactful new alerts and actions in BetterCloud. From helping to identify shadow IT to enhancing security measures, these new releases strengthen existing use cases and offer new controls to admins in BetterCloud.

G Suite Updates | On December 31, 2018, Google will discontinue support for Windows XP and Server 2003 in the following Windows-based G Suite data migration and sync tools: G Suite Sync for Microsoft Outlook (GSSMO), G Suite Migration for Microsoft Exchange (GSMME), G Suite Migration for Microsoft Outlook (GSMMO), and G Suite Password Sync (GSPS).

G Suite Updates | Google is making secure LDAP generally available. Secure LDAP lets you manage access to traditional LDAP-based apps and IT infrastructure using the G Suite identity and access management (IAM) platform. This means organizations can use a single user directory to manage access to both SaaS apps and traditional LDAP-based apps and IT infrastructure, and users can use the same login credentials for more apps and services.