OakNorth: How AI Can Fuel Banks' Return To SMB Lending Small businesses (SMBs) are too complex for consumer loan processes, but margins are too thin to deploy enterprise-level underwriting. This Goldilocks complex is often used to explain why large FIs have pulled back from SMB lending, but OakNorth Analytical Intelligence COO Amir Nooriala says the crux of the matter goes deeper. It's all about data, he tells PYMNTS, and while the financial crisis is to blame for banks' SMB lending retreat, it's also behind banks' willingness to try something new. |