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Computerworld First Look

20 December, 2022

Microsoft’s EU data boundary plan to take effect Jan. 1

The plan, which covers Microsoft products and services such as Azure, Power BI, Dynamics 365 and Office 365, will allow customers to store and process their customer data within the EU.

Image: As the EU embraces cell phone calls on planes, could the US be next?

As the EU embraces cell phone calls on planes, could the US be next?

With the Eurpoean Commission voting to allow 5G transmissions on commercial flights, enabling voice calling, the US might be next — depending on what airlines want.

European Commission takes step toward approving EU-US data privacy pact

The EU-US Data Privacy Framework—drafted to allow the flow of data between the US and the European Union—has cleared the first hurdle on its way to approval in the EU, but criticism of the pact makes it far from a done deal.

GPT: High-tech parlor trick or the first real AI for everyday use?

OpenAI’s beta ChatGPT service based on the GPT-3 database of content is amazing people with its human-like conversations, but the technology is not as deep as it seems — yet.

Zoho's new customer service tool combines bots, human intervention

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool.

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