| Microsoft, Starbucks team on predictive ordering, SF to ban cashless stores, Checkout features top eTrailers are dropping |  | | Why Itâs Time To Rewire Payments Or Fail Payments used to be so easy and, yes, kind of boring â at least, compared to other forms of economic and commerce activity. Yet, those days are long gone. RS2 CEO Daniela Mielke talks with Karen Webster about how to provide the best payment experiences to customers, without all the fragmentation prevalent in the world of payments. Hereâs what the ârewiringâ of the merchant ecosystem could entail. |
| What FIs Donât Know They Donât Know About Their Customers When it comes to long-term consumer relationships, few businesses can top banks. Yet, financial institutions (FIs) still have work to do to build stronger ties with digitally focused customers. In a new podcast, Entersekt Country Manager of Canada Christian Ali tells Karen Webster how FIs can build better digital programs, using their relationship advantages to achieve more success in an omnichannel world. |
| The Credit Union Innovation Balancing Act Credit unions must walk a fine line when it comes to providing the innovations customers want and the security theyâve come to expect. Itâs a tall order, Denise Stevens, SVP of product delivery and innovation at PSCU, tells Karen Webster â one that requires credit unions to hit a delicate, but not impossible, balance. Hereâs why. |
| | Checkout Conversion Index™ | | The Checkout Features That Top-Performing eTailers Are Dropping Leading eTailers are dropping key checkout features like free shipping and rewards, while smaller eTailers are adding them. So, what features must merchants serve up to drive more conversions, and stay ahead of competitors? In the Q1 2019 edition of the Checkout Conversion Index, PYMNTS taps into the 640+ merchants that drive 70 percent of non-Amazon eCommerce to find out. |
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