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CIO First Look

June 27, 2022

Misled by metrics: 7 KPI mistakes IT leaders make

Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong. Read more ▶

Image: Sponsored by Transmit Security: Protecting Customer Accounts: The Defining Domain of Digital CISOs

Sponsored by Transmit Security: Protecting Customer Accounts: The Defining Domain of Digital CISOs

As technology evolves, CISOs face expanding challenges and responsibilities around customer and employee data protection and user experience. Achieve all your digital demands – with the right authentication solution.

JLL source-to-pay transformation proves value of automation

Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.

Kimberly-Clark’s business-first approach to digital transformation

Global CIO Manoj Kumbhat is overhauling IT to facilitate a business transformation aimed at bringing the personal-care corporation closer to its customers.

Image: Where Web 3.0 is taking the software industry

Where Web 3.0 is taking the software industry

Web 3.0, blockchain, and decentralization are charged ideas, with vocal supporters and critics. But there is actual work being done here that will impact the software industry in profound ways.

Computer vision is primed for business value

Companies across a range of industries are deploying image- and video-based artificial intelligence to improve and optimize key business processes and products.

Is your data supply chain a liability?

Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.

3 CIOs-turned-board-members on raising your leadership profile

Julie Cullivan, Wayne Shurts and Carol Zierhoffer share leadership insights from the other side of the table.

From CIO to consultant: IT leaders on making the shift

IT leaders seeking a new challenge can leverage their business and IT know-how to achieve sustained success in a consulting role. CIOs who have made the shift offer tips.

5 common consultant negotiation tactics and how to protect your interests

A successful negotiation is something your organization needs to plan for. That starts with knowing the tactics your potential consulting provider is likely to employ—and how to maneuver around them.

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