FEBRUARY 12, 2019

Survey: Salespeople Still Go Missing on Customers

A new Roadster study says salespeople put deals at risk by stepping away from their customers an average of three to four times during the sales process.

Service Departments’ Big Shift

The author of a new book based on dealer interviews provides practical advice on making fixed operations more customer-focused.

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Second City Does Chicago Auto Show

Kia Motors America Chief Operating Officer Michael Cole had been scheduled as an event’s keynote speaker, but he had to cancel.

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2020 Toyota Tacoma Prepares for More Competitors (Like Ford Ranger)

At the Chicago Auto Show, Toyota executive Jack Hollis talks to Wards about the midsize pickup segment getting bigger and more competitive.

Honda Passport Returns as New CUV

Test Drive

The new Pilot-derived 2-row midsize crossover from Honda aims to appeal to body-on-frame midsize SUV owners thanks to its off-roading abilities.

Photo Gallery: Honda Passport

Honda's latest utility-vehicle offering, the Passport CUV, is a shorter, 2-row version of the Pilot, but with changed exterior and interior design, plus is aimed at those seeking adventure.

Autoline Daily 2019: Industry News for Feb. 12

Dealers Against Import Tariffs; Could Corolla Hybrid Make Prius Obsolete?; 3 Groups Control Russian Car Market

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