Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Macquarie Telecom has launched a cloud-based desk hosted voice system. - Hello - which it says aims to help businesses adjust to the NBN while reducing the complexity and “mitigating the security issues weaved into modern phone systems”.

Nokia is providing an end-to-end 5G portfolio to telecom operator SoftBank, with the company becoming "first in the world" to have successfully completed tests demonstrating that non-standalone 5G technology can be used to commercially operate connected cars.

Global electronic document signing platform, DocuSign, says Australia's most vulnerable and disadvantaged groups could access services up to 90% faster if the government moves to fully digitise forms.

Australians are slow to embrace new technologies according to new research revealing that new technologies are not being adopted quickly in Australia, with only 57% of Aussies reporting they have used smart technologies.

Students across schools in the Wide Bay region of Queensland are having their online safety skills boosted with participation in the Optus’ Digital Thumbprint Program, a free in-school program that supports young people to be safe, responsible and positive online.

Telstra customers now have access to an exclusive offer for Kayo, allowing new and returning users to the sports streaming service access for $10 less per month for 12 months on the Kayo Basic - now $15/mth - and Premium (now $25/mth) plans.

As part of its growth strategy for the Australian and New Zealand markets, Adobe has launched Adobe Experience Platform built on Microsoft Azure’s data centre infrastructure in Australia.

And of course, there's plenty more so for all the news visit www.itwire.com.

Have a great day!

Stan Beer, Editor in Chief, iTWire

ADVERTISE IN THIS NEWSLETTER & iTWire.com

Contact:

andrew.matler@itwire.com

0412 390 000