Hi John, We are bringing you anew exclusive resource to help discover how you can integrate your content to optimize your campaigns and deliver a more effective customer experience. In the last few years, the customer experience (CX) has become more important than ever. For companies in nearly every industry, the pressure to efficiently scale content production is immense. In fact, 81% of companies surveyed by Gartner expect to be competing mainly on CX this year—so it’s not their products themselves that companies want to sharpen, but the experience of their brand that they deliver to customers. In this resource you’ll find: - An introduction into content types
- A guide to creating modular content blocks for a more integrated CX
- How to differentiate yourself – scaling personalization with modular content, using media channels
- Market research highlights e.g. 73% of respondents say CX is an important factor in purchasing decisions (Pwc, 2021)
Click here to download your free copy of the resource today.
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