Southwest Airlines introduced tech last year that included a career website, a platform for candidate relationship management and other tools for recruitment. Greg Muccio, director of talent acquisition, talks about how he ensured his team would adopt the system and about a "training champion" program that encouraged use.

A Medical Group Management Association poll finds 69% of medical-practice leaders deem cultural fit the most important consideration when hiring. Meanwhile, 13% of respondents say previous experience is most important, while 9% of respondents cite technical competency.

Businesses that expand their workforce for summer face challenges that artificial intelligence can address, RoboRecruiter CEO Chris Collins writes. AI can manage a large number of applications, handle the talent pool, communicate with candidates at their convenience and help with turnover.

Women ages 25 to 54 are joining the workforce at a rate that outpaces men. As employers face competition for workers, they are trying to attract more women with day care services and flexible work arrangements to accommodate working parents.

Create a culture of feedback by hosting facilitated meetings where employees can anonymously write their feedback on sticky notes for managers to see and consider, writes Cornerstone OnDemand executive Jeff Miller. You should then prioritize the suggestions and "honor the action items you committed to in the time frame you committed to, whether it was something you said you'd start doing right away or something you promised to follow up on," he writes.