| TRENDING: How Credit Unions Give Digital The Personal Touch Investments in digital banking improve membership and create more efficient services â but digitizing services often comes at the cost of a personal touch, says Allison Videtti, director at digital-first Alliant Credit Union. In the latest Credit Union Tracker, she talks with PYMNTS about how they use data analytics and targeted social media campaigns to give digital the personal touch. |
| Innovation Readiness Playbook |
| REPORT: Why 78 Pct Of FIs Say They Struggle To Innovate Seventy-eight percent of FIs say that their core payments processing and IT infrastructure systems canât cut the innovation mustard, yet are critical to successful innovation. For the latest Innovation Readiness Playbook, PYMNTS surveyed 200 FI leaders to understand what systems set innovative institutions apart â and what all FIs can do to bridge the tech divide. |
| Square: Why We Want To Innovate Payroll For SMBs SMBs are turning to new sources to help them start and run their business. As Squareâs Head of Payroll Caroline Hollis tells Karen Webster, thatâs why Square has focused on payroll as a cornerstone to getting and keeping SMBs in business â and on its network. Weâve got details. |
| Amazon Ups Its US Online Cash Payments Game With PayCode It may almost be 2020, but consumers around the world still use cash and want to use it to buy online. Amazon’s head of global payment acceptance, Ben Volk, talks with Karen Webster about the rollout of Amazon PayCode to let U.S. consumers do that — and why PayCode is the latest step in giving consumers better online cash-payment options.
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| | KLW Commentary | | The Real Time Payments Receivables Conundrum Speed is all relative, especially when it comes to what side of a B2B Payments transaction one is on. Buyers want to hold on their money as long as they â suppliers see it just the opposite. Outstanding receivables paid at terms are the crux of that buyer/supplier standoff â one that Karen Webster says real time payments rails canât solve. Getting past that ignition problem, she says, may mean getting back to basics. |
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